- Purpose and scope of information collection
The collection of customer information for the purpose of consumer management related to product purchase activities on the website and promptly handle arising situations (if any).
Personal information collected will only be used in the business of selling our products and to assist customers when they have problems related to the purchase of products.
The personal information Sagopha collects includes:
- First and last name
In addition to personal information is information about services
- Product’s name
- Product delivery time
The company collects information about the number of visits, including the number of pages you view, the number of links (links) you click and other information related to connecting to the website. We also collect information that your Web browser (Browser) uses every time you visit the website, including: IP address, Browser type, language used, time and addresses that the Browser accesses.
- Scope of information use
Personal information collected will only be used by Sagopha internally within the company and for one or all of the following purposes:
- Customer support
- Provide service-related information
- Process orders and provide services and information via our website at your request
- We may send you information about new products, services, information about upcoming events or recruitment information if you sign up to receive email notifications.
- In addition, we will use the information you provide to assist with customer account management; confirm and execute financial transactions in connection with your online payments;
- Information storage time
For personal information, Sagopha only deletes this data if the customer requests, the customer requests to send an email to firstname.lastname@example.org
- Persons or entities that may have access to personal information
Subjects that have access to customers’ personal information fall into one of the following cases:
- Saigon Pharmaceutical Company Ltd. (SAGOPHA)
- The partners have signed a contract to perform a part of the service provided by Saigon Pharmaceutical Company Limited (Sagopha). These partners will receive information according to contractual agreements (maybe part or all of the information according to the terms of the contract) to assist users in using the services provided by the Company.
- Provide to competent state management agencies upon request.
- Address of the unit that collects and manages personal information
Saigon Pharmaceutical Company Ltd. (SAGOPHA)
- Address: 4496/88 Duong Quang Ham street, Ward 6, Go Vap District, HCM
- Phone: 028 39841439 – 028 39841460
- Website: sagopha.com
- Email: email@example.com
- Means and tools for users to access and correct their personal data
Sagopha does not collect customer information through the website, personal information of customers is collected via email to contact us to order products and services to our email box: firstname.lastname@example.org
You can contact the above email address and phone number to request Sagopha to correct your personal data.
- Mechanism for receiving and resolving consumer complaints related to the misuse of personal information or the reported scope.
At Sagopha, the protection of your personal information is very important, you are guaranteed that the information provided to us will be kept confidential Sagopha commits not to share, sell or rent your personal information to any other person. Sagopha commits to only use your information in the following cases:
- Improve service quality for customers
- Settlement of disputes and complaints
- When required by law enforcement.